Call the friendly UK-based team on 0808 164 8000
Please take reasonable care to answer all questions honestly and to the best of your knowledge. If you don't, your policy may be cancelled or treated as if it never existed or your claim rejected or not fully paid.
Please read and accept the assumptions below:
Any breed not showing within the breed picklist including Aladseer, Alopekis, American Bulldog, American Pitbull Terrier, American Staghound, Argentinian Mastiff, Australian Dingo, Boerboel, Bosanski Ostrodlaki Gonic, Canary Dog, Cattle Dog Azores, Collie, Czechoslovakian Wolfdog, Dogo Argentino, Dogue Brasileiros, Fila Brasileiro, Hound Indian Bear, Irish Staffordshire Bull Terrier, Japanese Tosa, Neva Masquerade, New Guinea Singing Dog, New Zealand Herding Dog, Ovtcharka (various), Perro Cimarron, Perro de Pastor Mallorqui, Perro De Presa Canario, Pit Bull Mastiff, Pit Bull Terrier, Sarloos Wolfhound, Sheepdog, Sheepdog Atlas, Sheepdog Caucasian, Sheepdog Central Asian, Sheepdog Croatian, Sheepdog Egyptian, Sheepdog Himalayan, Shepherd Dog Atlas, Shepherd Dog Caucasian, Tahltan, Tahltan Bear Dog, Thai Ridgeback, Tosa Inu, Treeing Tennessee Brindle, Verelade, or any animal registered under the Dangerous Dogs Act 1991 and The Dangerous Dogs (Northern Ireland) order 1991 or Dangerous Dogs (amendment) Act 1997 or any subsequent amendments.
If you are unsure about any of the statements above, please call us on 0808 164 8000.
We will send you your documents within 5 working days. Please ensure your email account is configured to accept our email and any spam or junk mail filters are switched off. Our system monitors the delivery of your documents and if we cannot provide them electronically we will send them via the post. However if you haven’t received them after 5 days please contact us on 0333 234 0632.
There could be a number of reasons why this occurs. Firstly, check you have entered your security credentials correctly. If you are still experiencing difficulties please contact us on 0808 164 8008 and we will be able to help you.
Please contact our Customer Service Team on 0808 164 8008 who will be happy to assist.
Please contact our Customer Service Team on 0808 164 8008 who will be happy to assist.
Please contact our Customer Service Team on 0808 164 8008 who will be happy to assist.
To download Insurance Product Information Document document for 365Flex £2,500 Policies, please use the button below.
Download PDFTo download Insurance Product Information Document document for 365Flex £5,000 Policies, please use the button below.
Download PDFTo download Insurance Product Information Document document for LifetimeFlex £2,000 & LifetimeFlex £4,000 Policies, please use the button below.
Download PDFTo download Insurance Product Information Document document for LifetimeFlex £6,000 & LifetimeFlex £8,000 Policies, please use the button below.
Download PDFTo download Insurance Product Information Document document for LifetimeFlex £10,000 & LifetimeFlex £12,000 Policies, please use the button below.
Download PDF